We specialize in helping organizations in Southeast Asia
change the mindset and habits of their team
(without micro-management or overwhelm)
Ryan Charland
Insurance CEO
Ryan Charland
Insurance CEO
“Within the first few weeks of partnering with KLA, we saw a rapid shift in the proactiveness and ownership levels within our team. As a result, we began to see big improvements in our service delivery times (up by 4x), error rates (down by 3x), and employee engagement (up by 20%). Real business results after just a few months.”
“KLA helped us experience a rapid culture change that enabled our local employees to take more pride and accountability for their work. The result was a huge improvement in our on-time delivery rates (from 35% to greater than 92%) and our right-first-time rates (from 67% to greater than 95%).”
Kees Bruinsma
Manufacturing CEO
Manufacturing CEO
Kees Bruinsma
Manufacturing CEO
Manufacturing CEO
“Our programs are designed to ensure we bypass all the major change management mistakes that most organizations in Southeast Asia make when trying to create more accountable and proactive teams.”
Mike Grogan, CEO of KLA
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- Practical tips and insights for leaders of Filipino Staff
- Includes 7 real-life case studies
- Includes sample scripts for handling difficult conversations
